3 min de leituraDataRoad Em resumo A maioria das fraudes não explora software — explora pressa, hierarquia e confiança. A fatura alterada é a fraude mais rentável em Portugal e não deixa rasto técnico nenhum. Nenhuma tecnologia
3 min de leituraDataRoad Em resumo Consultoria não é assistência. A assistência resolve o problema que aparece; a consultoria procura a causa e decide que infraestrutura a empresa deve ter. Há quatro momentos em que compensa: crescimento
3 min read DataRoad In short, PBX and PABX are the same thing. The real decision is between having the switchboard on your premises or hosted by a provider. Five questions decide the choice: number of locations,
3 min readDataRoadIn short, backup and disaster recovery are not the same thing — having copies does not guarantee that the company can resume operations.The 3-2-1 rule: three copies of the data, on two types of media, with
3 min read DataRoad In short An in-house technician costs significantly more than their salary: social security contributions, training, holidays and absences. A monthly retainer gives you access to various specialities — network, servers, security — for the cost of one
3 min read DataRoad In short Response times increasing without explanation or compensation. There is no formal SLA - or there is, but no one measures it. No proactive monitoring: it is always the company that discovers the problems. Everything depends on a single
3 min readDataRoadIn shortDedicated firewall with network segmentation between critical systems, workstations and visitors.Tested backups, with at least one offline or immutable copy.Multi-factor authentication for email and all remote access.Updates of
3 min readDataRoadIn shortAn MSP manages IT continuously, rather than just responding when something breaks.Traditional outsourcing sells hours; an MSP sells availability.The model is preventive: monitoring, updates and intervention before the
3 min readDataRoadIn shortTwo models on the market: ad-hoc intervention (hourly rate) and monthly fixed-cost retainer.The price depends on the number of workstations and servers, the criticality of the operation and the agreed response times.The cost
9 min readDataRoadIn this articleThe IT Unlimited model: the third way in IT supportAll DataRoad IT servicesPartners and certifications that elevate your infrastructureResponse times (SLA) you can count onNational and international coverageWhy