IT Support and 24/7 Managed IT for Businesses
Excellence in IT management. Stop managing IT issues and refocus on what really matters
Mission-critical support, systems management and high-performance IT solutions — delivered with rigor, speed and total accountability
The choice of companies that cannot stop and choose a Premium IT partner
Why a company of excellence cannot afford mediocre IT
Expand or improve the computer network?
Complete IT Support for Businesses
Dedicated helpdesk with SLA-guaranteed response
Complete IT infrastructure management
Fixed monthly retainer, no surprises
Professional Networks and Infrastructures
Structured networks, cabling and enterprise Wi-Fi
Firewalls and perimeter security
Certified installation with guarantee
About DataRoad
IT Support
Managed IT for Businesses
Your business cannot stop — and neither can your IT. DataRoad guarantees a certified technical team, always ready to resolve any issue before it affects your business.
Monthly Support Contract
IT Unlimited 24/7 365 days a year
IT service retainers
Unlimited assistance services
Local, remote and telephone support
Helpdesk / Service Desk
Local, remote and telephone support
User Support and Helpdesk
IT support for businesses
Windows / macOS user support
Computer Cabling
Installation of structured cabling systems
Installation of wireless networks
Certification of structured networks
Computer network management
Enterprise Wireless Networks
Implementation of Firewalls and VPNs
Computer network security
Server and Internet Security
Internet redundancy and security
Firewalls and Remote Access
Implementation of Firewalls and VPNs
Computer network security
Server and Internet Security
Internet redundancy and security
Cloud Solutions
Office 365 solutions, Gmail, security solutions and cloud-based working. Synchronisation, replication and remote working.
IT Consultancy
Technical certifications
Specialised IT know-how
Needs assessment
IT integration and solutions
Backups and Security
Implementation and support of security solutions, backups and security optimisation for networks, servers and workstations.
Some of the companies that entrust their infrastructure to DataRoad,
sectors where a system outage costs far more than IT support
![mun[it] logo, a digital marketing agency — a DataRoad client](https://www.helpdesk-lisboa.pt/wp-content/uploads/2025/04/munit.png)
DataRoad · IT Services and Consultancy
Discover our Top Awards
We do IT right
Companies that can’t afford to stop choose those who have already proven they work
We do IT right — and the figures prove it.
Behind every growing business, there is an infrastructure that never fails!
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Years of Experience
+ Top
Google Reviews
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IT Certifications
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Countries
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24/7 monitoring, 365 days a year
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IT Projects
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Companies
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Embassies
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Hotels
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Guaranteed Uptime
Case studies reais
Networks, Wi-Fi, servers and security systems installed and managed by us — in hotels, clinics, offices and multinational companies operating in Portugal.
Forward College — IT network and support at the Lisbon campus
Forward College, a European higher education institution with a campus in Lisbon, has chosen DataRoad as its IT partner for its operations in Portugal. U...
View the case
Magnelusa — Computer network installation
Magnelusa, a leading Portuguese company in its sector, commissioned DataRoad to install the IT network at its premises. It was necessary...
View the case
Klass Wagen — IT infrastructure for car hire operations in Portugal
Klass Wagen, a rapidly growing international car hire company in Europe, has entrusted DataRoad with the IT infrastructure for its operations in Portugal....
View the case
Panike — Network and communications infrastructure in the food industry
Panike, a leading national name in the production of pastries and baked goods, has chosen DataRoad to strengthen the network and communications infrastructure of its...
View the case
Public Sector
SSAP: structured networks and 56 Wi-Fi 7 access points across three buildings
Structured networks and 56 WiFi 7 access points in three buildings belonging to the Public Administration’s Social Services, following a public tender.
View the case
Companies - Multinationals
ReStream — Complete IT network (Wi-Fi 6, firewall, Starlink) in the office...
A fully equipped IT network at ReStream’s office in Cascais: Wi-Fi 6, a firewall and a Starlink connection for redundancy.
View the case
Companies - Multinationals
Reltio — IT Unlimited IT maintenance and consultancy at the Li... office.
IT Unlimited IT maintenance and consultancy at Reltio’s Lisbon office, with support provided on a fixed monthly fee basis.
View the case
Hospitality
LX Arch Hotel (Rua Augusta, Lisbon) — Full IT set-up, Wi-Fi 7,...
A comprehensive IT installation at the LX Arch Hotel on Rua Augusta: WiFi 7 in all rooms, CCTV and ongoing IT management.
View the caseClinics and Health
Lambert Clinic (Corroios) — Comprehensive IT support from IT Unlimited, network and Wi-Fi...
Comprehensive IT support, including corporate network and wireless services, at Clínica Lambert in Corroios, under an IT Unlimited contract.
View the case
Clinics and Health
Clínica Mulher (Twin Towers, Sete Rios) — Full IT network, WiFi 7 and...
A fully equipped IT network, Wi-Fi 7 and Unlimited IT support at Clínica Mulher, in the Twin Towers in Sete Rios, Lisbon.
View the case
Hospitality
Ouro Rossio Hotel — Comprehensive IT infrastructure, Wi-Fi and CCTV for guests...
How we fitted out the Ouro Rossio Hotel, in Restauradores, with a complete IT infrastructure: a network, Wi-Fi for guests and CCTV.
View the caseTechnical expertise with end-to-end responsibility
We do not sell individual hours: we take charge of your company’s IT as if it were our own, with clear procedures, documentation and a written agreement setting out our responsibilities.
A single person in charge
Helpdesk, networks, servers, security and communications managed by the same team. No suppliers pointing the finger at one another.
Written reply with a deadline
Response times set out in the SLA in the contract, not verbal promises. On-site, remote and telephone support.
24/7/365 monitoring
Real-time alerts regarding servers, connections and backups. Most faults are resolved before they are even noticed.
Certified team
Technicians with manufacturer-certified qualifications and experience in demanding business environments — not generalists.
Comprehensive fleet management
Workstations, servers, cloud services and licences are continuously inventoried, updated and documented.
No loyalty scheme
We strive to retain our customers through the quality of our service. There are no minimum contract periods or sign-up fees.
// Testimonials from our customers
Find out what people are saying
Our Customers
We don’t just do “the bare minimum”. We do what ensures continuity.
We work with rigour and a commitment to quality to deliver IT infrastructure and services that keep pace with your business. All because we love what we do.
In every project, we put our experience to work for your business to deliver measurable results:
Fewer faults and fewer downtimes
Better performance and stability
Implementation carried out with precision and to a professional standard.
Over 11 years’ experience in enterprise IT --
5★ on Google --
TOP 5% Best SMEs in Portugal
24/7 monitoring and active support, 365 days a year – Active monitoring, real-time alerts and immediate support.
António Brás
CEO
João Carlos Vicente
CFO
Gustavo Barbosa Neves
COO
Rodrigo Guerreiro
IT
Ricardo Rodrigues
CEO
Carlos da Mata
CEO
João Andrade Moreira
IT
Ricardo Silva Costa
IT
Pedro Ribeiro
CEO
Susana Costa
CEO
System downtime costs you customers and working hours every month.DataRoad takes care of all your company’s IT needs — support, networks, servers and security — offering a rapid response and a fixed monthly fee.Get in touch with us today and receive a no-obligation quote
Unlimited monthly IT maintenance for businesses, with no limit on hours and no call-out charges.
IT Unlimited — unlimited support,
fixed cost
On-site, remote and telephone support with continuous monitoring and alarm services 24 hours a day, 365 days a year. A fixed monthly fee that covers everything the operation requires — with no hourly charges and no surprises on the bill.
- Unlimited support hours
- Travel included, no extras
- 24/7/365 monitoring and alarm system
- Response times defined by the SLA
- Preventative and corrective maintenance
- No loyalty scheme or membership fees
MSP — Managed Service Provider · 232 client companies · Over 11 years’ experience in corporate IT
// Our IT services
Premium Business IT Support
We do IT right
toPremium Companies
IT services for businesses that can’t afford to stop
DataRoad is an IT services company based in Lisbon, specialising in IT support, network installation, cyber security and the management of technology infrastructure for businesses.
We are not a run-of-the-mill helpdesk — we are the IT department your company needs, with Cisco, Fortinet, Sophos, Dell, Microsoft, Ubiquit, HP and VMware-certified technicians on the ground.
We serve hotels, clinics, embassies, universities and multinational companies that demand zero tolerance for faults.
Every solution is tailor-made to suit the client’s business — because an incorrectly sized network or a poorly configured firewall is not just an inconvenience, it is a real risk.
Whilst others make promises, we guarantee: an immediate response, 24/7 monitoring and operational continuity – no excuses.
That is why more than a hundred companies in Portugal rely on DataRoad every day.
We do IT properly.
Services IT for businesses
From day-to-day helpdesk support to critical infrastructure: a single point of contact for all your company’s IT needs, with contractually agreed response times.
IT Unlimited
Unlimited IT support for a fixed monthly fee, including on-site visits and with no minimum contract period.
Find out moreNetworks and Structured Cabling
Design, installation and certification of cabling, Layer 3 switching and PoE power supply.
Find out moreBusiness WiFi 6 and 7
A study of coverage, installation and centralised cloud-based management, with networks segregated by profile.
Find out moreManaged Cybersecurity
Enterprise firewall, traffic segmentation, managed antivirus and secure remote access.
Find out moreServers, Cloud and Backups
Servers, NAS, Microsoft 365 and backups with restoration tested on a regular basis.
Find out moreIP Communications and CCTV
IP telephone systems and video surveillance with continuous recording and GDPR compliance.
Find out moreThe technologies we have mastered, certified by the manufacturers
We work exclusively with enterprise platforms, and our team is certified in each of them
Our Latest News
Our projects
Find out about our latest news and completed projects. At DataRoad, we are proud to showcase our most recent projects, in which we have put all our specialist expertise, experience and dedication into practice.
Every implementation, installation or service we provide reflects our commitment to delivering outstanding IT solutions to businesses across all sectors.
Our greatest source of pride is the recognition and satisfaction of our clients, which attest to the quality and reliability of our work. We work every day to exceed expectations and ensure that every business has a technological infrastructure that meets its needs.
”Your IT department“
IT infrastructure management combined with monitoring and alarm systems. Services available 24×7, 365 days a year
Recognised by those in the know
Since 2015, DataRoad has been ensuring the smooth running of the IT infrastructure of national and international organisations — hotels, clinics, embassies, multinationals and SMEs that cannot afford to stop.
Ouro Rossio Hotel: 30 Wi-Fi access points, 55 rooms and a firewall
DataRoad has installed 30 Wi-Fi hotspots, 55 CCTV cameras and a firewall at the Ouro Rossio Hotel in Lisbon. Take a look at the project and request a quote.
IT Unlimited: unlimited IT support for businesses
Unlimited, proactive IT support for businesses that can’t afford to stop. Find out more about DataRoad’s IT Unlimited and request a quote.
Lambert Clinic: IT Unlimited at the new Corroios branch
The Lambert Clinic has opened its Corroios branch and has once again chosen DataRoad to provide its full IT support. Read the case study.
Harlan & Poston Group: IT Unlimited in Portugal and the UK
The Harlan & Poston Group has chosen DataRoad for its IT Unlimited support contract. Find out what’s included.
Clínica Mulher: 192 network access points, Wi-Fi 7 and a firewall
A complete network comprising 192 access points, Wi-Fi 7, a firewall and IT Unlimited at the new Clínica Mulher in Sete Rios. View the project.
IT Unlimited IT support for businesses
Comprehensive maintenance, certified support and round-the-clock assistance for your company’s IT infrastructure. Find out what’s included in IT Unlimited.
Contact us now
Contact Form
Request a quote from DataRoad. We’ll take care of the rest with a prompt and clear response to support your business’s needs.
Tell us what you need. IT support, network installation, cyber security, an office move or simply a second opinion on your IT infrastructure — we’re here to help.
Please fill in the form and a specialist technician will contact you on the same day.