The client
O LX Arch Hotel, on Rua Augusta, in the heart of Lisbon and close to Rossio, chose DataRoad to implement the entire IT infrastructure of its new hotel — from installation to ongoing management.
The challenge
A new hotel in one of Lisbon's busiest areas needed to launch with top-tier technology: a reliable structured network, state-of-the-art WiFi for guests, robust network security and video surveillance — all up and running from day one, with ongoing management to ensure smooth daily operations.
The DataRoad solution
DataRoad carried out the complete installation of the IT infrastructure and ensures ongoing management:
- Structured cabling — cabling and network infrastructure for the entire hotel.
- WiFi 7 Guest wireless network — state-of-the-art coverage for guests, secluded and secure.
- Enterprise firewall perimeter protection and network security.
- CCTV video surveillance system — hotel penthouse.
- Ongoing IT consultancy and management — ongoing maintenance and technical support.
Results
- Complete IT infrastructure ready for the hotel opening.
- High-speed Wi-Fi 7 for guests, featuring an isolated and secure network.
- Enhanced security with enterprise firewall and CCTV video surveillance.
- Continuous IT management and maintenance provided by DataRoad.
See also
- IT services for hotels
- Installation of wireless networks
- Original news article for this project
- All DataRoad success stories
DataRoad — IT specialists for hotels
A DataRoad is a Portuguese company specialising in managed IT services (MSP), headquartered in Alfragide (Lisbon) and with an active presence in Porto, Faro, Funchal, Évora, Setúbal and Beja. Since 2015, it has ensured the smooth running of IT infrastructures for businesses that cannot afford downtime — hotels, clinics, embassies, universities, multinationals and demanding SMEs — with a certified technical team, continuous monitoring and 24/7 support.
Na hospitality, DataRoad is the technology partner for hotels in Lisbon and across the rest of the country, where technology has to work 24 hours a day: flawless Wi-Fi for guests, separate and secure networks for operations, video surveillance and critical systems (PMS, POS) available at all times. Each project starts with a dedicated coverage survey to ensure a stable signal in every room and common area — with no dead spots and no complaints.
DataRoad assumes full responsibility for its clients' technological solution — from technical specification and equipment procurement to installation, configuration, testing, team training and ongoing support. A single partner, a single point of contact.
DataRoad Services
- IT Unlimited — round-the-clock IT support: unlimited support at a fixed cost, both remote and on-site, with incident management and rapid response.
- Computer networks and structured cabling: network design, installation and certification; Layer 3 switching and PoE.
- Enterprise wireless networks (Wi-Fi 6 and Wi-Fi 7)coverage survey, cloud management, network segmentation and isolated guest networks.
- Cybersecurity and corporate firewalls: perimeter protection, traffic control and threat mitigation.
- Servers, backups and disaster recovery: servers, NAS devices and centralised backups.
- CCTV video surveillance: video surveillance systems with continuous recording.
- Monitoring, alarm systems and reporting: real-time monitoring, automatic alerts and proactive interventions.
- IT consultancy and project management: relocation of premises, new facilities and modernisation of infrastructure.
- Cross-platform support: Windows and Apple environments, with comprehensive management of the IT infrastructure.
Do you need a similar solution?
Does your hotel need a network, Wi-Fi in the rooms or CCTV? We’ll visit the premises and provide you with a no-obligation quote.
