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All included in a fixed monthly fee. No small print.
No overtime.
Don’t hesitate to ring when you need to.
IT Unlimited Specialised Services
IT Support
Qualifications / Experience
Your IT department
Premium IT Support
Support and Maintenance
Installation and support
Alarm Monitoring
Wireless Networks
IT Unlimited IT Helpdesk
Unlimited on-site, remote and telephone support Call-outs included No minimum contract terms
24/7, 365-day-a-year IT Support
On-site, remote and telephone services 24/7 remote support
// IT Unlimited
Services
IT and IT Support IT UNLIMITED
We take care of all your company’s IT needs — so you can focus on what really matters: your business.
With our IT support service – which offers unlimited hours, includes on-site visits and has no minimum contract period – you always have a certified technical team on hand whenever you need them.
We monitor your systems and services in real time, with automatic alerts and regular availability reports, so that any issues are resolved before they affect you.
We also include remote backups and protection for workstations and servers — because the security of your data cannot wait.
Our mission is simple: to ensure the stability and smooth running of your entire IT infrastructure, drawing on our experience and certifications from the market’s leading manufacturers.
Forget about IT problems. We’ll sort it out.
DataRoad Support Plans
Your company’s IT
in the right hands
IT Unlimited Essential
- Remote and telephone support
during working hours - 24/7 monitoring
with automatic alerts - Incident response with an SLA
- Update management
security patches - Monthly report
- Dedicated helpdesk
by email and telephone
IT Unlimited Premium
- Unlimited in-person support
- with travel included
- Advanced 24×7×365 monitoring
- Comprehensive fleet management
- Cybersecurity included
(firewall, managed antivirus) - Aggressive SLA — immediate response
critical incidents - No limit on hours
- Dedicated helpdesk
during working hours
IT Unlimited Premium 365
Your dedicated IT department, available at any time, any day of the year.
- Everything that’s included
at IT Unlimited - 24 hours a day, 7 days a week, 365 days a year support
- including weekends and public holidays
- Dedicated technical account manager
- Regular IT strategic alignment meetings
- Business Continuity Plan (Disaster Recovery)
- Priority access to network and infrastructure projects
- Customised executive reports
DataRoad Landing — Turnkey IT infrastructure for companies setting up operations in Portugal
Meta title (SEO): DataRoad Landing | IT Infrastructure for International Companies in Portugal Meta description (SEO): Opening operations in Portugal? DataRoad sets up your entire IT infrastructure — networks, internet, security, workstations and support — turnkey and operational in days. A single partner, coordinated with your head office, in Lisbon, Porto, Faro and Funchal.
Open your office in Portugal. The technology is already up and running when your team arrives.
Setting up a new operation in an unfamiliar country is difficult. Finding the right technology partner shouldn't be. DataRoad handles all the IT infrastructure for your new office in Portugal — from the first cable to ongoing support — so your team arrives to a work-ready space on day one.
A single point of contact. Coordinated with your headquarters. Operational in days, not months.
The challenge for those moving to Portugal

When an international company opens a subsidiary, a service centre or a new office in Portugal, it always faces the same obstacles: unfamiliar telecommunications operators with long installation lead times, local suppliers that are difficult to evaluate, equipment to purchase and configure, head office security policies to replicate, GDPR compliance to guarantee — and the pressure of having everything up and running before the team starts.
Most local suppliers cannot cope with this level of demand. Large integrators treat these projects as too small. DataRoad was built precisely for this space: the speed and care of a close partner, with the capacity to serve multinational and multi-country operations.
How the DataRoad Landing service works
Phase 1 — Before arrival: design and planning
We work with your IT team, in English and aligned with your headquarters' standards, to gather requirements, design the solution, and define the budget and schedule. We anticipate the lead times for provisioning internet circuits with national operators—the main cause of delays in a rollout—and handle all the local technical coordination that your team is unable to know.
Phase 2 — Construction: the complete infrastructure
We set up everything the office needs to operate:
- Certified structured cabling and organised racks
- Enterprise network, firewall and segmentation
- High-performance enterprise Wi-Fi (Wi-Fi 6 / Wi-Fi 7)
- Internet circuits with redundancy
- IP telephony (IP PBX system)
- CCTV and access control
- Meeting rooms and audiovisual solutions
- Servers or cloud environment
- Microsoft 365 or Google Workspace — new or integrated into the company's global tenant
- Provisioning and configuration of Windows and Mac workstations
- Security baseline aligned with your organisation's policy
Phase 3 — Go-live: the first day without hitches
We set up the users, are present at launch to support the team during the first few days, and hand over a documented operation. Your people sit down and work — without any improvisation.
Phase 4 — Continuous operation: IT Unlimited
From go-live, your office will be covered by our IT Unlimited service: unlimited support at a fixed cost, 24/7 monitoring, a single point of contact, coordination with your headquarters and regular reporting. We support your growth in Portugal and abroad.
The DataRoad Landing Promise
We commit to a date. Once the scope is defined and access to the space is guaranteed, we deliver the operational office within an agreed timeframe in writing. It is a commitment we make because we have fulfilled it, time and time again, for companies that cannot afford to fail at launch.
Why international companies choose DataRoad
- One person in charge. Instead of coordinating telecommunications, cabling, hardware, security and support with different suppliers, you have a single point of contact who is accountable for everything.
- Alignment with your head office. English service and infrastructure designed to comply with your organisation's global IT and security policies.
- Multi-country capability. We have already secured support for international groups with offices distributed across Europe, the Americas, Asia and the Middle East. The operation in Portugal becomes integrated into its global reality.
- National presence. Lisbon, Porto, Faro, Funchal, Évora, Setúbal and Beja — local support wherever you open.
- References that speak for themselves. Embassies, multinationals, hotels and international groups trust DataRoad with their critical infrastructure.
Who is it for
The DataRoad Landing service is intended for multinationals opening a subsidiary or service centre in Portugal, scale-ups expanding into Iberia, foreign-owned hotel groups and clinics, international real estate developers and diplomatic missions — any organisation that needs to be operational quickly, with enterprise-grade reliability and a single trusted partner.
Frequently Asked Questions
How quickly can you have the office operational? It depends on the scope and, above all, the installation timeframes for the internet circuits by the operators. That is why we start this process early, during the planning phase. Once the scope is defined and access to the space is guaranteed, we commit to a delivery date in writing.
Do you work in English and coordinate with our global IT team? Yes. We provide services in English and design the infrastructure to comply with your headquarters' IT and security policies, integrating it with your global systems whenever necessary.
Do you also deal with the purchase of the equipment? Yes. We handle the provisioning, configuration and installation of all equipment — network, servers, Windows and Mac workstations, telephony and more.
What happens after the opening? The operation moves to our IT Unlimited contract: unlimited support at a fixed cost, 24/7 monitoring and continuous management, with no lock-in period.
Do you support operations outside of Lisbon? Yes. DataRoad operates in Lisbon, Porto, Faro, Funchal, Évora, Setúbal and Beja, and supports clients with offices in other countries.
Opening operations in Portugal? Let's talk.
Tell us what you are planning and an expert technician will get in touch the same day, with a clear response regarding scope, timescales and investment.
Telephone: 211 459 950 (call to national fixed network) Email sales@dataroad.pt Address: Avenida dos Moinhos nº 12 B, 2610-119 Alfragide, Quinta Grande, Portugal
DataRoad IT Services and Consulting — We do IT right.
A chat before making a decision
Whether you’re tackling a specific problem, planning a move or simply looking for a second opinion, we always start in the same way: by understanding your situation before making any suggestions. No obligation, no jargon and no catalogues.
International groups we have set up in Portugal
From the first network socket to the first day of operation
















































![mun[it] logo, a digital marketing agency — a DataRoad client](https://www.helpdesk-lisboa.pt/wp-content/uploads/2025/04/munit.png)











































// OUR IT SERVICES
Discover all the benefits
Support & IT Implementation
Wireless Networks
Installation, configuration and deployment of corporate and business wireless network solutions, including management
IT Security
IT security and information protection solutions for workstations, servers and computer networks
Helpdesk Support
IT support for users, provided on-site, remotely and over the phone. Ongoing and business-focused support
IT Unlimited Contract
On-site, remote and telephone support for all a company’s IT systems
Backups
Information security with monitoring and alert systems. Local and remote backups. Disaster recovery solutions
Computer Networks
Computer network maintenance, implementation, management and optimisation
IT Consultancy
Analysis, management and optimisation of IT solutions, networks, IT systems and IT security
Cloud Solutions
Cloud-based security, sharing and collaboration solutions: 365 and G Suite. Implementation, management and maintenance
// Our IT services
Business IT Support
Opening offices in Portugal: turnkey IT infrastructure
We take care of everything for an international company to start operating in Portugal: cabling, network, Wi-Fi, firewall, servers, licensing, voice, and support in Portuguese and English.
Opening an office with the IT unconfigured delays recruitment, invoicing and the entire operation — and that delay is not included in any supplier's budget.
We coordinated with the headquarters, met deadlines and delivered the team ready to work on the first day.
Services IT for businesses
From day-to-day helpdesk support to critical infrastructure: a single point of contact for all your company’s IT needs, with contractually agreed response times.
IT Unlimited
Unlimited IT support for a fixed monthly fee, including on-site visits and with no minimum contract period.
Find out moreNetworks and Structured Cabling
Design, installation and certification of cabling, Layer 3 switching and PoE power supply.
Find out moreBusiness WiFi 6 and 7
A study of coverage, installation and centralised cloud-based management, with networks segregated by profile.
Find out moreManaged Cybersecurity
Enterprise firewall, traffic segmentation, managed antivirus and secure remote access.
Find out moreServers, Cloud and Backups
Servers, NAS, Microsoft 365 and backups with restoration tested on a regular basis.
Find out moreIP Communications and CCTV
IP telephone systems and video surveillance with continuous recording and GDPR compliance.
Find out moreOpening an office in Portugal with the IT uninstalled delays the whole operation.We take care of everything — cabling, network, servers, licencing and support in Portuguese and English — so your team can start working on day one.Tell us about your launch in Portugal
// Testimonials from our customers
What do the
Our Customers
António BrásCEO
João Carlos VicenteCFO
Gustavo Barbosa NevesCOO
Rodrigo Guerreiro
Ricardo RodriguesCEO
Carlos da MataCEO
João Andrade MoreiraIT
Ricardo Silva CostaIT
Pedro RibeiroCEO
Susana CostaCEO
Manufacturers with whom we have set up new offices from scratch
Certified business equipment, with local support in Portugal



















































Contact us now
Contact Form
Request a quote from DataRoad. We’ll take care of the rest with a prompt and clear response to support your business’s needs.
Tell us what you need. IT support, network installation, cyber security, an office move or simply a second opinion on your IT infrastructure — we’re here to help.
Please fill in the form and a specialist technician will contact you on the same day.
Ouro Rossio Hotel: 30 Wi-Fi access points, 55 rooms and a firewall
DataRoad has installed 30 Wi-Fi hotspots, 55 CCTV cameras and a firewall at the Ouro Rossio Hotel in Lisbon. Take a look at the project and request a quote.
IT Unlimited: unlimited IT support for businesses
Unlimited, proactive IT support for businesses that can’t afford to stop. Find out more about DataRoad’s IT Unlimited and request a quote.
Lambert Clinic: IT Unlimited at the new Corroios branch
The Lambert Clinic has opened its Corroios branch and has once again chosen DataRoad to provide its full IT support. Read the case study.
Harlan & Poston Group: IT Unlimited in Portugal and the UK
The Harlan & Poston Group has chosen DataRoad for its IT Unlimited support contract. Find out what’s included.
Clínica Mulher: 192 network access points, Wi-Fi 7 and a firewall
A complete network comprising 192 access points, Wi-Fi 7, a firewall and IT Unlimited at the new Clínica Mulher in Sete Rios. View the project.
IT Unlimited IT support for businesses
Comprehensive maintenance, certified support and round-the-clock assistance for your company’s IT infrastructure. Find out what’s included in IT Unlimited.
Related services
Office Networks · Structured cabling · Firewalls and Security
Case studies reais
Networks, Wi-Fi, servers and security systems installed and managed by us — in hotels, clinics, offices and multinational companies operating in Portugal.

Forward College — IT network and support at the Lisbon campus
Forward College, a European higher education institution with a campus in Lisbon, has chosen DataRoad as its IT partner for its operations in Portugal. U...
View the case
Magnelusa — Computer network installation
Magnelusa, a leading Portuguese company in its sector, commissioned DataRoad to install the IT network at its premises. It was necessary...
View the case
Klass Wagen — IT infrastructure for car hire operations in Portugal
Klass Wagen, a rapidly growing international car hire company in Europe, has entrusted DataRoad with the IT infrastructure for its operations in Portugal....
View the case
Panike — Network and communications infrastructure in the food industry
Panike, a leading national name in the production of pastries and baked goods, has chosen DataRoad to strengthen the network and communications infrastructure of its...
View the case
Public Sector
SSAP: structured networks and 56 Wi-Fi 7 access points across three buildings
Structured networks and 56 WiFi 7 access points in three buildings belonging to the Public Administration’s Social Services, following a public tender.
View the case
Companies - Multinationals
ReStream — Complete IT network (Wi-Fi 6, firewall, Starlink) in the office...
A fully equipped IT network at ReStream’s office in Cascais: Wi-Fi 6, a firewall and a Starlink connection for redundancy.
View the case
Companies - Multinationals
Reltio — IT Unlimited IT maintenance and consultancy at the Li... office.
IT Unlimited IT maintenance and consultancy at Reltio’s Lisbon office, with support provided on a fixed monthly fee basis.
View the case
Hospitality
LX Arch Hotel (Rua Augusta, Lisbon) — Full IT set-up, Wi-Fi 7,...
A comprehensive IT installation at the LX Arch Hotel on Rua Augusta: WiFi 7 in all rooms, CCTV and ongoing IT management.
View the case
Clinics and Health
Lambert Clinic (Corroios) — Comprehensive IT support from IT Unlimited, network and Wi-Fi...
Comprehensive IT support, including corporate network and wireless services, at Clínica Lambert in Corroios, under an IT Unlimited contract.
View the case
Clinics and Health
Clínica Mulher (Twin Towers, Sete Rios) — Full IT network, WiFi 7 and...
A fully equipped IT network, Wi-Fi 7 and Unlimited IT support at Clínica Mulher, in the Twin Towers in Sete Rios, Lisbon.
View the case
Hospitality
Ouro Rossio Hotel — Comprehensive IT infrastructure, Wi-Fi and CCTV for guests...
How we fitted out the Ouro Rossio Hotel, in Restauradores, with a complete IT infrastructure: a network, Wi-Fi for guests and CCTV.
View the caseLatest news
DataRoad's latest news and articles.

Office Relocation: An IT Checklist to Ensure Everything Runs Smoothly
IT checklist for relocating premises: the long lead times that affect everything, what needs to be decided before the work begins, the phased plan and the mistakes that are always repeated.

IT for Businesses: Lisbon, Setúbal, Porto, Beja, Cascais and Oeiras
IT support for businesses on the Setúbal Peninsula: what sets the region’s needs apart, when face-to-face contact is essential, and the four questions to ask before engaging a local partner.

Enterprise Wireless Networks: Why Home Wi-Fi Isn’t Up to the Job
Wireless networks for businesses: the four issues that cause Wi-Fi failures, why more access points can worsen the network, the role of a coverage survey, and the most demanding environments.