In this article
- 🚀 DataRoad chosen to provide monthly IT computer support…
- Total IT support: security, reliability and immediate response
- 💼 UP Portugal: who they are and why they chose DataRoad
- 🔥 Why is DataRoad the right choice?
- 🚀 The goal: always-on systems, always-productive customers
- 🛡️ DataRoad – IT that never stops. Support that never fails.
Project details
- Client
- UP Portugal
- Sector
- Companies and offices
- Intervention
- Business wireless networks · Firewalls and security · Servers and infrastructure · Unlimited IT support
- Year
- 2022
🚀 DataRoad chosen to provide monthly “Unlimited” IT support to UP Portugal – maximum performance, zero failures, IT always operational
A DataRoad was once again recognised as a centre of excellence technology partner, being elected by UP Portugal to ensure all services are provided by IT support, monthly IT assistance and information systems management through the contract IT “Unlimited”.
With this annual contract, DataRoad will ensure a continuous, proactive and unlimited IT support, ensuring total system stability, user productivity, and the security of the entire UP Portugal technological infrastructure.
This choice reinforces DataRoad's position as one of the most comprehensive and competitive MSPs (Managed Service Providers) on the market, capable of ensuring 24/7 IT operations for businesses that cannot afford downtime.
✅ Full IT support: security, reliability and immediate response
DataRoad will permanently manage the entire digital ecosystem of UP Portugal, including:
🔧 Job retention support
- Computer, software and critical application support
- Rapid technical troubleshooting
- Performance and security optimisation
🌐 Wireless network and connectivity management
- Continuous network monitoring
- Coverage guarantee, stability and speed
- Immediate intervention in network failures
🖨️ Print management and support
- Printer troubleshooting
- Network settings and optimisations
- Minimisation of operational downtime
🖥️ Servers and critical infrastructure
- Continuous server monitoring
- Fault correction, updates and preventive maintenance
- Availability and performance guarantee
📡 24/7 monitoring + Intelligent alarm systems + Reporting
With the service IT Unlimited Premium, UP Portugal now has:
- Continuous monitoring 365 days a year
- Advanced alarm systems for early fault detection
- Periodic availability and performance reports
- Immediate remote and on-site support
💼 UP Portugal: who they are and why they chose DataRoad
UP Portugal is a dynamic and growing company that requires stable, fast and secure technological infrastructures to ensure daily productivity.
The decision to trust DataRoad demonstrates the appreciation of:
- of the quality of our services,
- of the agility of our teams,
- and our ability to deliver results without interruption.
We thank UP Portugal for trusting our experience and our solutions IT consultancy, monthly IT support e computer network management.
🔥 Why is DataRoad the right choice?
Simple: We are specialists, certified and tireless in delivering results.
DataRoad stands out in the market for its combination of:
✅ Certified know-how
Technicians with certifications from world-leading manufacturers.
✅ Accumulated experience across hundreds of projects
From computer networks to servers, IT support and digital security.
✅ High-performance Managed IT Services (MSP)
With 24/7, 365-day support models, continuous monitoring and proactive intervention.
✅ Highly specialised team
Always ready to resolve, optimise and anticipate issues before they affect the client.
🚀 The goal: always-on systems, always-productive customers
DataRoad's mission is clear:
deliver IT support services and IT consultancy that exceed all expectations, efficiently, cost-effectively and flawlessly.
Under the contract IT Unlimited, we guarantee:
- Zero unexpected stops
- Immediate response
- Continuous monitoring
- Enhanced security
- Professional management of all IT infrastructure
🛡️ DataRoad – IT that never stops. Support that never fails.
Our wide range of skills makes us an indispensable partner for any organisation looking to:
- Robust computer networks
- Specialist IT support
- Strategic IT consultancy
- Managed services with total transparency
- Active monitoring and maintenance of systems
With DataRoad, UP Portugal gains an ally that secure the present and prepare for the future.
Find out more about our IT Unlimited service here
Managed IT services for businesses
IT services and IT maintenance for businesses
Do you need reliable IT support? DataRoad offers IT support and a helpdesk for businesses, with a rapid response and no small print. Find out about our IT support services.
DataRoad — ongoing IT support for businesses
A DataRoad is a Portuguese company specialising in managed IT services (MSP), headquartered in Alfragide (Lisbon) and with an active presence in Porto, Faro, Funchal, Évora, Setúbal and Beja. Since 2015, it has ensured the smooth running of IT infrastructures for businesses that cannot afford downtime — hotels, clinics, embassies, universities, multinationals and demanding SMEs — with a certified technical team, continuous monitoring and 24/7 support.
DataRoad ensures the ongoing IT support of companies via the service IT Unlimited: unlimited support at a fixed cost, both remote and on-site, with 24/7 monitoring, alerts and proactive interventions. The aim is simple — to prevent problems from even bringing operations to a standstill.
DataRoad Services
- IT Unlimited — round-the-clock IT support: unlimited support at a fixed cost, both remote and on-site, with incident management and rapid response.
- Computer networks and structured cabling: network design, installation and certification; Layer 3 switching and PoE.
- Enterprise wireless networks (Wi-Fi 6 and Wi-Fi 7): coverage study, cloud management and isolated visitor networks.
- Cybersecurity and corporate firewalls: perimeter protection, traffic control and threat mitigation.
- Servers, backups and disaster recovery: servers, NAS devices and centralised backups.
- CCTV video surveillance: video surveillance systems with continuous recording.
- Monitoring, alarm systems and reporting: real-time monitoring, automatic alerts and proactive interventions.
- IT consultancy and project management: relocation of premises, new facilities and modernisation of infrastructure.
- Cross-platform support: Windows and Apple environments, with comprehensive management of the IT infrastructure.
Get in touch with DataRoad
Do you need to upgrade your servers or rethink your infrastructure? We’ll analyse your current setup and provide you with a no-obligation quote.
