In this article<\/p>\n
- \n
- What has been installed<\/a><\/li>\n
- Why this infrastructure combination matters<\/a><\/li>\n
- Continuous IT support with IT Unlimited<\/a><\/li>\n
- Benefits for the customer<\/a><\/li>\n<\/ol>\n<\/div>\n
A SEPLEU \u2014 Union of Qualified Educators and Teachers<\/strong> chose DataRoad for the installation of complete IT infrastructure and monthly IT maintenance IT Unlimited<\/strong>, via an annual maintenance contract.<\/p>\n
\nProject details<\/p>\n
- \n
- Client<\/dt>\n
- SEPLEU<\/dd>\n
- Sector<\/dt>\n
- Companies and offices<\/dd>\n
- Intervention<\/dt>\n
- Business wireless networks \u00b7 Firewalls and security \u00b7 Servers and infrastructure \u00b7 Unlimited IT support<\/dd>\n
- Year<\/dt>\n
- 2021<\/dd>\n<\/dl>\n<\/div>\n
What has been installed<\/h2>\n
DataRoad implemented the trade union's entire IT infrastructure from scratch, covering servers, security, backups and connectivity:<\/p>\n
- \n
- Dell PowerEdge server<\/strong> with Windows Server 2019;<\/li>\n
- Active Directory<\/strong>, for centralised user and permission management;<\/li>\n
- Firewall with VPNs<\/strong>, for secure remote access;<\/li>\n
- NAS for backups<\/strong>, with additional remote offsite backups;<\/li>\n
- Wireless network<\/strong> throughout the facility;<\/li>\n
- Monitoring and alarm services<\/strong> of the infrastructure.<\/li>\n<\/ul>\n
Why this infrastructure combination matters<\/h2>\n
Installing just one server does not, by itself, resolve an organisation's operational risks: without Active Directory, access management becomes decentralised and difficult to audit; without a firewall and VPN, remote access remains exposed; and without a two-tier backup strategy \u2014 local NAS and remote offsite backup \u2014 data is vulnerable to hardware failures, as well as to incidents that physically affect the premises, such as fire or theft. The infrastructure installed at SEPLEU was designed as a coherent whole, in which each component reinforces the resilience of the others.<\/p>\n
Continuous IT support with IT Unlimited<\/h2>\n
Following installation, DataRoad ensures ongoing IT maintenance for the entire infrastructure through the IT Unlimited service, which includes:<\/p>\n
- \n
- Permanent local, remote and telephone IT support;<\/li>\n
- Workstation support, wireless network, printing and servers;<\/li>\n
- Internet connectivity management;<\/li>\n
- Monitoring, remote support, alarms and continuous reporting.<\/li>\n<\/ul>\n
Benefits for the customer<\/h2>\n
- \n
- Root infrastructure aligned with good security and continuity practices;<\/li>\n
- Centralised access management via Active Directory;<\/li>\n
- Data protection with local and remote off-site backup;<\/li>\n
- Ongoing maintenance that prevents failures before they affect operation.<\/li>\n<\/ul>\n
We thank SEPLEU for choosing our IT consultancy products and services, IT support, and network management and maintenance.<\/p>\n
Find out more about our IT Unlimited service here
\nManaged IT services for businesses<\/a>
\nIT services and IT maintenance for businesses<\/a><\/p>\n
\n![\"IT](\"https:\/\/www.assistencia-informatica.pt\/wp-content\/uploads\/2019\/02\/servicos-it-dataroad.png\")
<\/a><\/p>\nDo you want IT without any surprises on your bill?<\/strong> With DataRoad\u2019s IT Unlimited, you get unlimited IT support for a fixed monthly fee. Find out about the IT Unlimited plan<\/a>.<\/p>\n
Do you need reliable business Wi-Fi?<\/span>Coverage study, Wi-Fi 6 and Wi-Fi 7, isolated guest network and centralised management.<\/span>See service<\/span><\/a><\/div>\n<\/p>\n
DataRoad \u2014 ongoing IT support for businesses<\/h2>\n
A DataRoad<\/strong> is a Portuguese company specialising in managed IT services (MSP)<\/strong>, headquartered in Alfragide (Lisbon) and with an active presence in Porto, Faro, Funchal, \u00c9vora, Set\u00fabal and Beja. Since 2015, it has ensured the smooth running of IT infrastructures for businesses that cannot afford downtime \u2014 hotels, clinics, embassies, universities, multinationals and demanding SMEs \u2014 with a certified technical team, continuous monitoring and 24\/7 support.<\/p>\n
DataRoad ensures the ongoing IT support<\/strong> of companies via the service IT Unlimited<\/strong>: unlimited support at a fixed cost, both remote and on-site, with 24\/7 monitoring, alerts and proactive interventions. The aim is simple \u2014 to prevent problems from even bringing operations to a standstill.<\/p>\n
DataRoad Services<\/h2>\n
- \n
- IT Unlimited \u2014 round-the-clock IT support<\/strong>: unlimited support at a fixed cost, both remote and on-site, with incident management and rapid response.<\/li>\n
- Computer networks and structured cabling<\/strong>: network design, installation and certification; Layer 3 switching and PoE.<\/li>\n
- Enterprise wireless networks (Wi-Fi 6 and Wi-Fi 7)<\/strong>: coverage study, cloud management and isolated visitor networks.<\/li>\n
- Cybersecurity and corporate firewalls<\/strong>: perimeter protection, traffic control and threat mitigation.<\/li>\n
- Servers, backups and disaster recovery<\/strong>: servers, NAS devices and centralised backups.<\/li>\n
- CCTV video surveillance<\/strong>: video surveillance systems with continuous recording.<\/li>\n
- Monitoring, alarm systems and reporting<\/strong>: real-time monitoring, automatic alerts and proactive interventions.<\/li>\n
- IT consultancy and project management<\/strong>: relocation of premises, new facilities and modernisation of infrastructure.<\/li>\n
- Cross-platform support<\/strong>: Windows and Apple environments, with comprehensive management of the IT infrastructure.<\/li>\n<\/ul>\n
\nGet in touch with DataRoad<\/p>\n
Do you need to upgrade your servers or rethink your infrastructure? We\u2019ll analyse your current setup and provide you with a no-obligation quote.<\/p>\n
- Computer networks and structured cabling<\/strong>: network design, installation and certification; Layer 3 switching and PoE.<\/li>\n
- IT Unlimited \u2014 round-the-clock IT support<\/strong>: unlimited support at a fixed cost, both remote and on-site, with incident management and rapid response.<\/li>\n
- Active Directory<\/strong>, for centralised user and permission management;<\/li>\n
- Dell PowerEdge server<\/strong> with Windows Server 2019;<\/li>\n
- Why this infrastructure combination matters<\/a><\/li>\n